Humanitarian aid & relief

Some local governments are not fully prepared to give relief shipments the consideration they deserve, which can lead to unnecessary storage or demurrage charges. We help our shippers and consignees work with authorities to reduce or recover these fees whenever possible.

Humanitarian relief shipping is complicated. We provide expert guidance on required documents, including donation letters, detailed inventories, certificates of origin, and certificates of conformity. For duty-free donation import, we help organizations obtain the necessary exemption status from a destination's Ministry of Interior—well in advance of each shipment's arrival.

We uphold high standards of international coordination and continuously update our global network to ensure your shipments reach those in need, fast and efficiently.  We prepare and submit  documentation quickly to prevent delays and minimize entry fees at destination ports. We also work directly with international government agencies to ensure smooth clearance and entry.